Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company or brand name
• Website
• Instagram or other social media information
• Services you are interested in
• Information about your brand, project, or enquiry
• Other information you choose to provide when contacting us

When you interact with KatLok Studio through Instagram, Facebook, or a Meta lead advertisement, we may also receive information you choose to provide through those platforms, such as your social media profile information, messages, responses, and enquiry details.

2. How We Use Your Information

We use personal information to:

• Respond to enquiries and messages
• Provide information about our services and packages
• Send requested materials, such as presentations or proposals
• Discuss, prepare, and provide creative services
• Communicate with prospective and existing clients
• Maintain business and administrative records
• Improve our website, services, and customer experience
• Comply with applicable legal obligations

We do not sell your personal information.

3. Meta, Instagram, and Other Third-Party Services

KatLok Studio may use third-party platforms and services, including Meta Platforms, Inc. services such as Instagram and Facebook, to advertise and communicate with prospective clients.

Information you provide directly through those platforms may also be processed by the applicable platform according to its own privacy policy.

Our website or communications may also contain links to third-party websites or services. KatLok Studio is not responsible for the privacy practices of those third parties.

4. Cookies and Analytics

Our website may use cookies and similar technologies, including those provided by third parties, to operate the site, remember your preferences, measure traffic, and understand how the site is used.

If we run advertising through Meta Platforms or similar services, those platforms may also use cookies, pixels, or similar technologies to measure the performance of our advertisements and to show relevant content.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.

5. How We Share Information

We may share personal information with service providers that assist us in operating our business, website, communications, or advertising, where necessary to provide those services.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

We do not sell or rent personal information to third parties.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining appropriate business records, and meeting legal obligations.

7. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of information we hold about you.

You may contact us at any time regarding your personal information.

8. Governing Law and Jurisdiction

KatLok Studio operates from Toronto, Ontario, Canada. We handle personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and with other privacy laws that apply to us.

If you are located outside Canada, please be aware that information you provide to us may be transferred to, stored in, and processed in Canada or in other countries where our service providers operate.

9. Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Children’s Privacy

Our website and services are intended for business clients and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact: